Privacy Policy
Your likeness and your family’s are personal. This policy explains what we collect, why, how long we keep it and what rights you have. Contact: ffvoid@dreamy.voyage.
1. What we collect
- Booking details: the name, contact details, requirements and age range of sitters that you write to us.
- Capture data: multi-angle photographs or video and the 3D portrait reconstructed from them. They contain facial features and we treat them as sensitive personal information.
- Payment records: amount, date and channel (we do not store card numbers or passwords).
- This website: it uses no cookies, no third-party analytics and no advertising. As our hosting provider, Cloudflare may process technical logs such as IP addresses to keep the site secure and running.
2. How we use it
Only to capture and produce your portrait, deliver it, provide aftercare and reshoots, issue receipts and answer your questions. We do not perform face recognition or matching, train AI models on your images, profile you, use your data for advertising or marketing, or sell or rent it.
3. Consent
Before a session we ask you (or a parent or guardian) to confirm by email or in writing that you consent to our processing the capture data. For anyone under 14, a guardian’s consent is required. You can withdraw consent at any time; we will then stop processing and delete your data, except records we must keep by law.
4. How long we keep it
- Raw photographs and video: 90 days after delivery for aftercare and reshoots, then deleted, unless you ask us in writing to keep them longer.
- Finished portraits: for the hosting period, and deleted once the 30-day grace period after it has passed.
- Booking emails and payment records: until the service is complete; tax and accounting records for the period the law requires.
5. Sharing and storage
We do not sell or hand your data to third parties. Portraits are stored and served using Cloudflare, Inc.’s cloud and network, which may involve data centres outside mainland China; we do this only with your consent and protect data with access controls and HTTPS. Your portrait link is an unguessable address sent to you alone.
6. Your rights
You may ask to access, copy, correct or delete your personal information, withdraw consent, and ask us to explain this policy. Email ffvoid@dreamy.voyage and we will reply within 15 working days. If you are in the European Economic Area or the UK, you may use the same address to exercise your rights under applicable law, and you may complain to your local data-protection authority.
7. Children
We do not photograph or process images of anyone under 14 without a parent or guardian’s written consent.
8. Changes
When we update this policy we change the date above and tell existing clients by email about material changes.